Deseo Hotel Playa del Carmen, Playa del Carmen - Reviews, Room Options & Prices 2025

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About the Hotel

5A. Av. Y Calle 12, Playa del Carmen, Mexico, 77710

Deseo, a 4-star adult-only hotel on 5th Avenue, features nightly music at the lounge and an outdoor pool with health club.

Rooms With Pool Views

Guest rooms at Deseo Hotel include hammocks, minibars, air conditioning, and in-room safes. The suites offer separate seating areas and private balconies with pool or lounge views.

Restaurant and Bar

The on-site restaurant and bar serve guests throughout the day.

Leisure and Recreation

The health club, outdoor pool, and shopping facilities provide on-site recreation. Snorkeling, scuba diving, and sports fishing opportunities are available near the property.

Central Location Access

Deseo Hotel and Lounge is minutes from Nuestra Senora del Carmen Catholic Church and Quinta Alegria. The Aeropuerto de Playa del Carmen is 3 miles away.

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Getting around

A guide to all available transportation options

City Center

Playa del Carmen1400 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.0 mi

Cancun (CUN) 35.0 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Chic and Comfortable

“I stayed at Deseo for three nights and was impressed by the minimalistic yet stylish room design. The bed was incredibly comfortable, and I loved the relaxing lighting and the hammock on the balcony. It truly made my stay feel like a vacation paradise.” view full review

Vibrant Nightlife Experience

“Each night, I enjoyed unwinding by the pool while the outdoor lounge came alive with vibrant music and vintage Mexican films projected on a wall. The laid-back atmosphere created the perfect backdrop for chilling out with friends before heading out to explore the nightlife.” view full review

Sleek and Functional

“The bathroom at Deseo was absolutely lovely! It had a contemporary design that gave it a fresh feel. I particularly appreciated the toiletries provided, which added a touch of luxury to my daily routine.” view full review

Relaxed Ambiance

“I truly enjoyed the relaxed ambiance of my room, with its cool, white aesthetic. It felt like a cozy retreat after a long day of exploring. The soundproof doors also contributed to an excellent sleeping environment, allowing me to rest peacefully despite the lively atmosphere outside.” view full review

General

Wi-Fi
24-hour reception

Services

Room service
Laundry

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Swimming pool
Beach access

Room features

In-room air conditioning
Heating
In-room safe
Mini-bar
Balcony

Bathroom

Hair dryer

Media

Television
Telephone

Location

5A. Av. Y Calle 12, Playa del Carmen, Mexico, 77710

Map view

5A. Av. Y Calle 12, Playa del Carmen, Mexico, 77710

City landmarks

Av. Benito Juárez

Los Fundadores Park

2400 ft

Museums

3D Museum of Wonders

2300 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

2200 ft

Gallery

La Galeria de Playa Art Gallery

2200 ft

Beach

Kool Beach Club

3500 ft

Avenida entre 24 y 34 calles 5a

Caminarte

2200 ft

Zona Arqueologica Playa del Carmen

4000 ft

Beach

Mamita's Beach Club

4100 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

3500 ft

Gallery

Tierra Huichol

3900 ft

Nearby

152 Calle Quinta Avenida

Quinta Avenida

400 ft

Mall

Quinta Alegria Shopping Mall

200 ft

Museums

Museo Frida Kahlo Playa Del Carmen

700 ft

Night club

Coco Bongo

400 ft

Church

Nuestra Senora del Carmen Catholic Church

1900 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

900 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

900 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

1200 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

1400 ft

Aquarium

Aquarium Beach

500 ft

Beach

Playacar

1700 ft

Gallery

Riviera Art Gallery

1500 ft

5ta Avenida

Galeria de Arte 5ta Avenida

1700 ft

Shopping Area

Plaza Calle Corazon

200 ft

Night club

Mandala Playa del Carmen

300 ft

Night club

Salon Salsanera

200 ft

Casinos

Grand Riviera Casino

800 ft

Night club

Blue Parrot

600 ft

Night club

Club 01

700 ft

Playacrawl

100 ft

Restaurants

Tequila Barrel

100 ft

5 Avenida Between 10th And 12th

Ula Gula

100 ft

310 Calle Quinta Avenida

La No. 20 Cantina

200 ft

5a. Avenida Norte 12 Norte

100% Natural

400 ft

5a. Avenida Entre Calle 10 Y Calle 12

La Famiglia

800 ft

Av. 10 con calle 10

Babe's Noodles and Bar

400 ft

10th St. between 5th and 10th Ave

50 Friends

200 ft

5a Avenida y Calle 12 Calle Corazon

Cinco

300 ft

Calle 12 between 5ta Ave. y 10 S/N Centro

Sushi Roll

200 ft

77720

Amorino

300 ft

Calle Quinta Av. S/N Intersección calle 10

Taco City Cafe

300 ft

5th Avenue Between 12st And 14st

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

6.8

Location

8.0

Service

6.2

Dining

5.8

Randall

United States of America, March 2025

5.0/10

Overall, I had a fabulous stay at Deseo. The atmosphere was trendy and vibrant, which I loved, but the noise from the street could be quite overwhelming at times. The location was unbeatable, right on 5th Avenue, near restaurants and the beach, though I did encounter some issues with the breakfast service being late. The trendy vibe of the hotel really shone through, making it a fun spot for a getaway. 🌴🎉

Rooms

7.0

The rooms were chic and minimalist, perfect for a quick stay. However, the noise from the nearby club did disrupt my rest at times. The travertine shower was a highlight for me!

Service

7.0

The staff was friendly and approachable, always ready to help out when needed. That said, there were some inconsistencies with the promised amenities, such as earplugs and the breakfast opening time.

Location

9.0

The location was prime, right on 5th Avenue, providing easy access to restaurants and the beach. However, it does get quite noisy, especially on weekend nights.

Dining

6.0

The dining setup was basic yet filling, but breakfast was often late, which was disappointing for my schedule.

Facilities

6.0

While the facilities like the rooftop pool were lovely, I missed having more practical amenities available during my stay.

James

United States of America, March 2025

5.0/10

My stay at Deseo was mixed. The rooftop pool and lounge area were stunning, but the noise from the nearby party scene made it difficult to relax. While the staff was generally friendly, I felt a lack of attentiveness during my stay that detracted from the boutique experience I expected.

Rooms

6.0

The room was quite small and lacked proper windows, which made it difficult to unpack comfortably. It served its purpose for sleeping and showering, but I wouldn't want to spend too much time in there.

Service

5.0

The service from staff members like Nadine and Manuela was warm and welcoming. However, I noticed a few team members were rather casual and seemingly disinterested, which didn't fit the vibe of a boutique hotel.

Location

7.0

Deseo is located in a vibrant area. Being on the corner of 5th avenue and 12th street made it easy to explore restaurants and shops, but it also meant the noise from the nightlife was unavoidable.

Dining

5.0

Breakfast wasn't great. The setup felt very basic and camping-style, with limited options served at a tiny counter. I appreciated the effort from the staff, like wishing us a good morning, but the dining experience left a lot to be desired.

Facilities

7.0

The infinity pool was a real highlight, providing a perfect spot to unwind. However, I felt that the overall facilities lacked a certain polish that could have elevated my experience.

Daniel

United States of America, January 2025

7.0/10

I had an interesting stay at Deseo. it really felt more like a nightclub with rooms rather than a traditional hotel. The design was modern and beautiful, but the loud music at all hours made it hard to relax. Despite the lively atmosphere, I loved the friendly staff and the great location right in the heart of Playa del Carmen.

Rooms

6.0

The rooms were modern and minimalistic, opening directly to the pool area. a unique layout. However, the noise from the lounge bar infiltrated my room, making it difficult to sleep.

Service

8.0

The staff were very friendly and sincere, which made my stay pleasant. they were happy to recommend great local spots for dining and nightlife.

Location

9.0

Deseo is perfectly located near all the action. right next to restaurants and nightclubs, making it easy to explore Playa del Carmen.

Dining

7.0

The continental breakfast was simple but enjoyable. I was always welcomed with a friendly good morning, which started my day on a nice note.

Facilities

5.0

While the lounge by the pool was a lovely place to unwind, it was frustrating when the lounge chairs were wet and not dried. which affected my ability to relax.

Virginia

United States of America, December 2024

6.2/10

I had an overall enjoyable stay at Deseo, especially due to its fantastic location and cool atmosphere. The music added a great vibe to the place, though the service from some staff members left much to be desired. The cleanliness and cozy feel made it a great spot, ideal for a laid-back vacation.

Rooms

7.0

The rooms are minimalist and quite clean, which I appreciated. I had a larger room with two balconies overlooking the bustling 5th Avenue, though the noise from the street and pool area was a bit much at times.

Service

5.0

While the management was friendly and helpful, the general service from some staff felt lacking. I often felt like an inconvenience when asking for assistance, which dampened the experience a little.

Location

8.0

The central location is perfect, just two blocks from the beach and right in the heart of town. However, the noise from the nightlife could be quite loud, especially on weekends.

Dining

6.0

Breakfast was included, and while it had a good variety, the setup was somewhat chaotic with a tiny counter and minimal space. However, the food was authentic and enjoyable, especially considering the local vibe.

Facilities

6.0

The facilities were decent, with a nice pool and lounge area. However, the noise levels from the poolside music were distracting at times.

Thomas

United States of America, October 2024

5.0/10

I had a mixed experience during my stay at Deseo. On one hand, the room was beautifully designed and the location was fantastic, right in the heart of Playa del Carmen. But I faced issues with noise late into the night and there was no room service available, which made it less convenient for a hotel stay.

Rooms

8.0

I loved my spacious room, complete with a comfy king bed and a fun hammock. The decor was funky and felt very welcoming!

Service

6.0

The staff were friendly and polite, but I experienced an awkward situation when they knocked on my door to have me move to a smaller room mid-stay.

Location

7.0

The location was perfect for enjoying the nightlife, but it got quite loud at night, especially from nearby clubs and bars.

Dining

5.0

Breakfast options weren't great, and there was no room service to speak of, so I had to venture out for meals.